Summary
A company specific URL can be used to mask the provided Smartermail URL. This provides end users a more familiar and distinguishable means to access the basic email portal.
Prerequisites
Active Basic Email services, see Add Hosted Services
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A custom SmarterMail URL is configured within DNS at the location of where the domain is hosted using an A record. A records can be created and/or modified with the administration tools through a domain provider. If the domain was registered through, or the name servers are pointed to ITSolutionsNow, the autodiscover record will be configured automatically via the ITSN services control panel. |
These are general configuration steps, and not necessarily specific to one hosting company, nor potentially applicable to all.
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1. Access the administrative console for the domain. |
| Go to the DNS provider's website, and locate the client access portal. |
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2. Locate the page to update the domain records. |
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3. Add an A record. |
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| 4. Save Changes. |
| 5. Test the A record. |
| Expect some latency between adding the record, and the record resolving correctly. To test if the record has propagated, from a local computer ping webmail.mydomainname.com. If the ping returns 66.129.85.135, the record is correctly in place. |
What Is Next?
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