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Basic Email Hosting - Enable Email Forwarding

Prerequisites

Active Basic Mail services, see Add Hosted Services.

Summary

This article will demonstrate how to forward email from a Basic Mail Account.


Forward Email Via The Services Control Panel (Admins):

1. In a web browser navigate to the ITSolutionsNow services control panel:  https://cp.myhostedsolution.com/

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2. Locate the mail icon on the account home screen, hover the mouse cursor over the icon to display the options, and click Accounts.

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3. Find, and click on the mailbox to be forwarded.

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4. Once the Mail Account Properties section loads, scroll to the bottom to Mail Forwarding section. Specify an email address, internal or external, and whether to keep mail data on the Basic Mail server. Typically mail data is deleted on forward, and it is recommended to configure it in this manner to prevent the account from exceeding its 500mb storage capacity.

Click Save after the configurations made are verified as being accurate.

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5. The newly created distribution list will now appear under the Mail Groups section, indicating the setup has completed successfully.

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What Is Next?

Create A Distribution List, Configure Outlook For Basic Mail

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