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Basic Email Hosting - Configure A Catch-All Account

Summary

Catch-All accounts collect all email sent to a domain that isn't sent to an established mailbox, alias, or distribution list.  Use them to ensure a domain misses no emails, but be aware this can increase SPAM email received as well.

Prerequisites

Active Basic Mail services, see Add Hosted Services.

 

1. In a web browser navigate to the ITSolutionsNow services control panel:  https://cp.myhostedsolution.com/
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2. Locate the mail icon on the account home screen, hover the mouse cursor over the icon to display the options, and click Accounts.
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3. Create a new mailbox, as detailed in the Create A Mailbox instructions, with an alias to signify it as the catch-all account.
 

4. After the mailbox has been created, from the left of the control panel hover over the Mail section, and then click Domains.
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5. Click on the mail domain that will have the catch all address.
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6. In the mail domains properties, towards the top, is a drop-down menu to designate a catch all account. Select the previously created account, and then scroll down and click on the Update button to save the changes.
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What Is Next?

Add An Email Alias,

Create A Distribution List,

Configure Outlook For Basic Mail.

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