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Exchange Hosting - Add An External Contact

Prerequisites

Active Exchange services, see Add Hosted Services

Summary

This article will demonstrate how add an external email contact

 


 

Adding an account contact facilitates the use of external email address in forwarding of emails, and distribution list inclusion.

 

1. In a web browser navigate to the ITSolutionsNow services control panel:  https://cp.myhostedsolution.com/


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2. Click on Hosted Organizations.


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3. Click on the organization name.


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4. The organization home page will now be displayed. On the left side of the page the active services will be displayed, under the Exchange section click Contacts.


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5. After the Contacts section loads create a new contact by clicking the Create New Contact button.


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6. Enter both the display name, and email address of the external contact. Once the information is entered corrected click the Create Contact button to create the contact.


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7. The subsequent screen that loads will display the contact details page. While not critical, the details page can prove invaluable for greater organization. Click the Mail Flow Settings tab to review how email to/from the contact is handled.

 

8. By default no restrictions are put in place for new contacts. However if necessary, this page will allow account admins to allow and restrict senders to the contact from mailboxes and distribution lists within the organization.

 



What Is Next?

Create A Distribution List & Optionally Enable Send As Permissions

Forward Email From A Mailbox

Require Sender Authentication For A Distribution List or Mailbox

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