Prerequisites
Active BES, and Exchange Email services, see Add Hosted Services. |
Summary
The steps listed here are designed to be preformed sequentially, as a methodology to eliminate the problem. Any step has the potential to resolve the problem.
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1.Erase the contacts on the BlackBerry to re-download from the Exchange server.
The contacts should start to download and populate in the phone anew. |
2. If the double contact issues still persists remove the BES or Desktop [CICAL] service books, and only that service book, by following these steps:
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3. Send an email to support@itsolutionsnow.com if there are further contact issues. |
What Is Next?
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