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Exchange Hosting - Recover Deleted Mail Items

Prerequisites

Active Exchange services, see Add Hosted Services

Summary

This article demonstrates how to recover deleted items from Outlook 2007, Outlook 2010, and Outlook Web Access.

 

Outlook enables the recovery of deleted items even after they are permanently deleted, including the emptying of the Deleted Items folder. Any deleted item recovered will be restored to the Deleted Items folder where the items may be further restored to their corresponding folder. The exchange server policy set by default for the retention of these items is 30 days, but can be manually set on a per user basis to any specified window with the thirty day period. This option is specified under the the mailbox settings for an individual user in the Advanced tab, under the Delete Item Retention section.

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Recover Deleted Items From Outlook 2007:


1. From the Tools menu, click on Recover Deleted Items.

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2. The recover deleted items window will open. Select individual, multiple, or all deleted items, and then click the Recover Button to restore the items back to the inbox.

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Recover Deleted Items From Outlook 2010:


1. From the ribbon menu at the top of Outlook 2010, click the Folder tab and then click the Recover Deleted Items icon.

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2. The recover deleted items window will open. Select individual, multiple, or all deleted items, and then click the Recover Button to restore the items back to the inbox.

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Recover Deleted Items In Outlook Web Access


1. In a web browser navigate to the Outlook Web Access portal (webmail.myhostedservice.com), and login using the full email address and password.

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2. On the left side of the inbox, locate the Deleted Items folder and right click on it to open the menu. From within that menu left click on Recover Deleted Items.

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3. A new browser window will open entitled Recover Deleted Items, containing any deleted email. Select individual, multiple, or all deleted items, and then click the Recover Button to restore the items back to the inbox.

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What Is Next?

Add A Rule In Outlook 2010

Import/Export Mail Outlook 2007

Import/Export Mail Outlook 2010

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