Encryption Services - Prioritize Rules


Active encryption services, see Add Hosted Services.


This article will demonstrate how to create a mail policy for a domain.

1. In a web browser navigate to the ITSolutionsNow encrypted mail gateway:


2. Login using the administrative credentials supplied for the mail encryption services
Please note these credentials are not the same used to access email, and are unique to the client space. To request credentials either click the, "Forgot Password," link or email with the account holder name, domain name, and last four digits of the billing credit card.



3. After a successful login locate the policies section and click the link for List Policies.



4. The subsequent page, Outbound Email Policies, displays the currently configured policies and their active state. Click on the arrows to either increase or decrease the priority of the policy. It is a very important consideration to designate priority of the policies. For example if a policy is configured in a manner that a matching condition triggers an email action to return, or send out an email some policies may be skipped over. Review policies in a top down fashion to ensure that critical policies cannot be skipped over.

Alternatively policies order can changed by enabling, or disabling the policy by clicking the circle next to the arrows. A green circle indicates a enabled policy, while a red circle indicates a disabled policy.



What Is Next?

Create Mail Policies,

Install The Outlook Encryption Add-In,

Mail Keywords & Conditionals.

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