Billing: Update Credit Card Details

Summary

Add a new, or change an existing credit card registered within the billing control panel. The credit card on file is used for monthly billing, and the purchase of additional services .

Prerequisites

Any active hosted service.

1. In a web browser navigate to the ITSolutionsNow account management website: https://client.exchangemailhosting.com

2. Login using the account management credentials created during account sign up.

Please note these credentials are not the same used to access email, and are unique to the client space. To request credentials either click the, Forgot Password, link or email support@getcloudservices.com with the account holder name, domain name, and last four digits of the billing credit card.

3. After a successful login, the browser will redirect to the account home page. From the left of the home page click Update Your Details.

4. Next click, Change Credit Card Details, to arrive at the Credit Card Details page.

5. Credit Cards may be added, removed and modified from this page. Only one Credit Card is allowed, therefore any new credit card information entered will replace the current information stored in our system.

What Is Next?

Add Hosted Services,

Change Password,

Create An Account Contact.

Have more questions? Submit a request

2 Comments

Date Votes

0

Scott Moore November 10, 2013 13:55

Not sure why you would not automatically have a link directly to the page to change the credit card info. Instead, you have a link to this page that tells you how to go to another page to access credit card information. The email I received should have a link directly to my credit card information, where I can login, then access my credit card information. Instead, it goes to a generic support page with a long list of support topics. Too confusing and unorganized.

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0

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