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Billing: Create An Account Contact

Summary

Add an account contact to manage various billing aspects for an account. Contacts can pay bills, add/remove services based on designated access levels.

Prerequisites

Existing Hosted Customer.

 

1. In a web browser navigate to the ITSolutionsNow account management website: https://client.exchangemailhosting.com/

 BillingLogin.png

2. Login using the account management credentials created during account sign up.


Please note these credentials are not the same used to access email, and are unique to the client space. To request credentials either click the, "Forgot Password," link or email support@itsolutionsnow.com with the account holder name, domain name, and last four digits of the billing credit card.

LoginUN_Pass.png

3. After a successful login, the browser will redirect to the account home page. On the right side of the home page click Update Your Details.

UpdateYourDetails.png

4. Next click, Contacts/Sub-Accounts, to arrive at the Contacts  page.

AddContact.png

5. Account contact information, and delegation is configured on this page. Fill out the contact information as accurately and thoroughly as possible since this information will be used to verify the contact for password recovery purposes. Finally determine which account related (if any) emails should be delivered to the contact.

SubAccountInfo.png



 

What Is Next?

Add or Remove Hosted Services,

Change The Billing Control Panel Password.

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