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Reseller Information - Hosting Space Summary Letter

Prerequisites

Reseller Account, please contact sales@itsolutionsnow.com

Summary

This article will demonstrate how to enable and customize the hosting space summary letter.


The hosting summary letter provides reference material for the customer and their associated account. The letters can be adjusted to the needs and policies of the reseller via a mail template that supports an extensive list of variables. Variables include client information, available services, and licensed quotas.

 

1. In a web browser navigate to the ITSolutionsNow services control panel:  https://cp.myhostedsolution.com/

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2. From the account home of the reseller account click on the link in the far bottom right of the page under Settings, Mail Templates.

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3. The User Account Mail Templates, will display the available mail templates, click on Hosting Space Summary Letter.

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4. To modify and enable the hosting space summary letter select, Override Host Settings via the drop down menu. Once selected click, Enable Account Summary Letter, and complete the following four fields:

  1. From: Primary contact for the customer, receives a copy of the customer settings.
  2. CC: Secondary contact for the customer, also receives a copy of the customer hosting space.
  3. Subject: Supports customer variables for individualized subject lines.
  4. Priority: The priority of the outgoing email.

Ensure the accuracy of the fields, then proceed to step 5 for instructions on how to modify the templates.

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5. The Subject, HTML Body and the Text Body are all editable templates that support the following constructs and variables. Once finished with editing the templates, click Save, to save any changes made.

#Signup# - is equal to "true" if the letter is sent during user account creation; otherwise when user re-sends the letter it is "false".

Can be used in the template as following:

<ad:if test="#Signup#">
This content will be included in the summary during signup only.
</ad:if>

#user# - hosting space owner is a complex structure described in the section above.

In templates it can be used as following:

Hello, #user.FullName#
Your registered e-mail address is: #user.Email#

#reseller# -  host account. It is a complex structure with the same fields as "user" one.

#space# - space context is a complex structure with fields described in the section above.

#plan# - space hosting plan is a complex structure with fields described in the section above.

#PackageRootFolder# - the physical location of hosting space home folder, for example:

Your space is located here: #PackageRootFolder#

#NameServers# - string array of name servers assigned to hosting space, for example:

Your name servers:
<ad:foreach collection="#NameServers#" var="NameServer">
   #NameServer#
</ad:foreach>

#InstantAlias# - instant alias (temporary URL) assigned to hosting space, for example:

<ad:if test="#isnotempty(InstantAlias)#">
You can use the following Temporary URL for all your web sites:
http://YourDomain.com.#InstantAlias#
</ad:if>

#WebSites# - collection of web sites created in this hosting space. Each item in the collection is a complex structure with the following fields:

  • SiteId (string) - web site ID (e.g. W3SVC/1)

  • Name (string) - web site description (e.g. mysite.com)

  • SiteIPAddress - web site IP address (e.g. 23.32.20.1) 

#Domains# - collection of domains created in this hosting space. Each item in the collection is a complex structure with the following fields:

  • DomainName (string) - the name of the domain

  • WebSiteName (string) - the name of web site this domain points to

  • MailDomainName (string) - the name of mail domain this domain points to

  • ZoneName (string) - the name of DNS zone this domains points to

  • IsSubDomain (bool)

  • IsInstantAlias (bool)

#FtpIP# - IP address of FTP server

#FtpAccounts# - collection of FTP accounts created in this hosting space. Each item in the collection is a complex structure with the following fields:

  • Name (string) - account name

  • Folder (string) - root folder of this account

  • Password (string)

#MailAccounts# - collection of mail accounts created in this hosting space. Each item in the collection is a complex structure with the following fields:

  • Name (string) - account name

  • Password (string)

#MailIP# - IP address of mail server

#MsSQL2000ExternalAddress# or #MsSQL2000Address# - "External Address" of MS SQL 2000 service

#MsSQL2000InternalAddress# - "Internal Address" of MS SQL 2000 service

#MsSQL2005ExternalAddress# or #MsSQL2005Address# - "External Address" of MS SQL 2005 service

#MsSQL2005InternalAddress# - "Internal Address" of MS SQL 2005 service

#MsSQL2008ExternalAddress# or #MsSQL2008Address# - "External Address" of MS SQL 2008 service

#MsSQL2008InternalAddress# - "Internal Address" of MS SQL 2008 service

#MySQL4ExternalAddress# or #MySQL4Address# - "External Address" of MySQL 4 service

#MySQL4InternalAddress# - "Internal Address" of MySQL 4 service

#MySQL5ExternalAddress# or #MySQL5Address# - "External Address" of MySQL 5 service

#MySQL5InternalAddress# - "Internal Address" of MySQL 5 service

 

 

What Is Next?

Create A Customer

Create A Hosting Space

Hosting Space Summary Letter

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