Exchange Hosting - Add A New Domain


Active Exchange services, see Add Hosted Services.



This article will demonstrate how to add a new domain to a hosted organization.



Adding a new domain will provide the same functionality as the principle domain name selected during the initial account setup. It allows a hosted organization to configure users, email aliases, distributions lists, SharePoint & CRM sites, etc., under the new domain. Any domain created in the hosted organizations section will fall under the authority of the exchange server farms, meaning that intra-domain emails are handled exclusively by the exchange server farms, and not basic, or external servers. This is an important acknowledgement to make in the event a split domain configuration is necessary.

1. In a web browser navigate to the ITSolutionsNow services control panel:


2. Click on Hosted Organizations.


3. Click on the organization name.


4. The organization home page will now be displayed. On the top left of the Hosted Organizations home page click, Accepted Domains.


5. Click, Add New Domain


6. Enter the name for the new domain name, and then click Add Domain.


7. The newly created domain name will now be displayed in the list of domain names associated with the hosted organization. Optionally, the domain may be set as the default domain. This will cause this domain name to be displayed as the first option when creating a new mailbox, or adding an alias within the current hosted organization.


What Is Next?

Add an Email Alias,

Create A Distribution List,

Setup A Split Domain.

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