Cloud Desktops - Configure Microsoft Remote Desktop for Mac (App Store)



Mac OSX Machine
Apple iTunes ID



This article will demonstrate how to configure the Microsoft Remote Desktop Connection client software on a Macintosh in order to connect to your cloud environment. The Remote Desktop Connection software is a download from the App Store and provides the means of connecting to another Windows computer or network.


To use Remote Desktop Connection to connect to your Cloud environment, you will need to download and install the free Microsoft Remote Desktop app from the App Store. You must have an Apple ID to install this product.

1. Find the Microsoft Remote Desktop app from the App Store. Click "Free" and "Install" to being the install. Once installed click on the red icon in your Dock.

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2. Click on the New button to create a new connection. Enter the following information:

Connection Name: Cloud

PC name: Enter the host name or IP address provided for you by us.

User name: Enter your login ID (

Password: Enter your password



3. Click on the Session tab at the top and check "Forward printing devices" to ensure you can print in the cloud.


4. Close the window to save the settings. In the application window select the Cloud connection and click the Start button.


5. A "Verify Certificate" box may pop up. Click on "Show Certificate". Next check the box next to "Always trust...". Click Continue to connect.



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