Prerequisites
Summary
To use Remote Desktop Connection to connect to your Cloud environment, you will need to download and install Remote Desktop Connection from Microsoft's website:
http://support.exchangemailhosting.com/downloads/rdc212.dmg
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1. Using the above link, navigate to the website and click on the Download button. The download completes. Double-click or Right-click and click Open on the installer. The installer will unpack. Double click on the package icon to install. |
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2. Proceed through the install wizard and provide acceptance of the end use license agreement and credentials to install the program. Click on Close when done. |
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3. The program is now available on the Dock. Click on the icon displayed to open the application. |
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4. When the application opens, under the Computer field enter your cloud desktop address given to you by support (i.e. 66.129.85.99:12346). |
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5. Click on the RPC menu at the top and click on Preferences. Under the Security options, click on "Always Connect,..." |
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6. Under the Display options, change the "Remote desktop size" options to "Full screen." |
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7. Under the Login options, enter your information as below. Do not enter your password here. It will fail to connect in the future if a password is entered here. Do not check "Add user information to your keychain." User name: enter the first part of the user login name we provide for you, excluding everything after the '@' symbol. For example, if your login name we provide for you is support@itsolutionsnow.com, enter in "support" for the User name field, excluding the quotes. Domain: netplexity or cloud. This domain information may depend on what information we give you. |
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8. Once all the information is entered click on the File menu up top and click on Save as... |
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9. Give the connection icon a name such as "Cloud". Select your Desktop as the destination to save the file to. |
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10. Your Cloud icon is now on your desktop. Double-click to launch the connection. Enter your password to connect. |
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