Prerequisites
Before Activating a BlackBerry OS 6 Phone, please ensure the following are already in place with the the phone:
- The account is provisioned for BlackBerry Enterprise Server (BES) with the wireless provider. This will appear on the phone under options > advanced options > enterprise activation. If enterprise activation does not appear under this menu, the services are not active on the phone and wireless carrier will need to be contacted first.
- Software version on the phone is 6.0 or above
- A strong wireless signal is available (greater than -90db)
The following must be available and active under the control panel for the organization:
- Active BES Services
- A BES user account created for the phone to be activated. That is not tied to any former device.
- A activation PIN
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Summary
This article will detail how to enterprise activate a BlackBerry OS 6 phone.
1. Create and generate an activation code on the services control panel: How To Activate
If a BES User already exists, ensure this WAS NOT used for a previous phone if it was it will need to be recreated, otherwise just generate a new activation code:
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2. On the BlackBerry OS 6 device home screen, or desktop select Options.
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3. Select Advanced System Settings.
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4. Select Enterprise Activation.
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5. Input the primary email address of the BES user, and the activation password generated via step #1.
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6. Press the Menu key and select Activate.
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7. Once activation has finished, a notification entitled Activation Complete will show, click OK to close and finish.
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