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Change The Domain Type from Authoritative to InternalRelay

Prerequisites

Active Exchange services, see Add Hosted Services.

 

Summary

This article demonstrates how to remove the authoritative feature of a domain

The authoritative feature of a domain grants priority of email handling for a domain to the exchange server. With this in place mail transport servers look to the exchange mail clusters for intra-domain mail delivery only. To allow for alternate routing or a Split Domain configuration, it is necessary to remove this feature by deleting the domain or changing it to InternalRelay. When removed mail transport servers will have the ability to deliver to the basic mail server, or an external source for intra-domain email.

 

1. In a web browser navigate to the GetCloudServices services control panel:  https://services.getcloudservices.com/

 

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2. Click on Hosted Organizations.

 

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3. Click on the organization name.

 

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4. The organization home page will now be displayed. On the left side of the page the active services will be displayed, under the Organization's section click Accepted Domains.

 

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5. After the Accepted Domains section loads locate the domain to be changed. The domain should appear with an option to "Change" next to it.

 

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