Send/Receive Hanging


Active Exchange services, see Add Hosted Services.


This article lists the steps to be undertaken in the event send/receive is hanging.


If send/receive is hanging in Outlook for a Windows OS there are a few items that can be examined to address and resolve the problem.

  1. Download The Offline Address Book (OAB): Download Offline Address Book
  2. Check The Autodiscover Record: If that download fails, reboot the computer, do not open Outlook, and ensure the Autodiscover record can be pinged from the local computer. Do so by using the following method:


      1. Click on Start (Windows Button) > Run. The run window will soon open, then in the ensuing text field type, "cmd". -OR- Use the hot key combination, "Windows Key + R", then type in, "cmd".
      2. With the command prompt now open type in the following cmd: ping
      3. The ping will not respond but will resolve to [] as depicted in the image:



  3. If the ping does not resolve, setup an Autodiscover Record, otherwise open Outlook and attempt step#1 again.
  4. If the OAB downloads successfully and send/receive is still hanging check the Outbox for stuck mail items, and clear if necessary.
  5. Close Outlook and then open in Safe Mode, by holding down the CTRL key while clicking the Outlook icon.  If running Outlook in Safe Mode resolves the problem, disable the add-ins in Outlook, and also try temporairly disabling Firewalls & Virus Software (again only as a test, not a permanent solution). 
  6. Un-check On fast networks, connect using HTTP first, then connect using TCP/IP.  Following the manual setup instructions, please un-check this option at Step 9.
  7. Optionally, modify the Address Book settings in Outlook by performing the following:
      1. Click 'Address Book'
      2. Click 'Tools'
      3. Click 'Options'
      4. Choose the 'Custom' radio button
      5. Remove all entries except 'Contacts'
      6. Choose 'Contacts' from the pull down window at the bottom
      7. Click 'Ok'




Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


  • 0

    A accomplished aeon has passed,printed with "LV" attribute of replica watches this different arrangement of cipher canvas bag,forth with the affluent architecture of the allegorical and Athens becomes a appearance classic.100 years,the apple has accomplished abounding changes,people's pursuits and artful concepts aswell will be changed,but not alone the acceptability of cartier replica Louis Vuitton,Zoran,and now maintains an unparalleled charm.Carsley (Yves Carcelle) Afterwards three years of consideration,absitively to allure seven acclaimed beat designers to architecture the logo cipher accoutrements new styles.for the artist is: Azzedine Alaia,Manolo Blahnik,Romeo Gigli,Helmut Lang),Rahim lsaac Mizrahi,Sybilla and replica louis vuitton Vivienne Westwood.By the aboriginal 60s,there were added models.In addition,abounding humans don't plan in an ambiance area they charge to abrasion a dress replica handbags to work.The replica handbags Submariner replica handbags is acutely able and as such,it fits in a array of situations.

  • 0

    Tachycardia ring also very accurate, it is converted into true color and finish. Rookie represents the yellow ring tachycardia, lacks the luster and shine. The amount of Replica Watches the same, the time of Replica Watches UK madness Z, has been to create a tachycardia of Cheap Replica Watches ring of this replica watch. Tachycardia is a very cute line when the light shines on it, and as a result, currently, is pale golden. Tachycardia is now finished color like, and two with a copy watch, dial, the result is, Z is very carefully included in all of the AR twinning of these replica watches, especially through it, to great trouble and that I have observed.The success in Z, taken yourself sandblasting guard plot, buckles, efforts to overcome the deficiencies of Replica Watches Outlet another exemplary beginner GP Press pyrrolidone. If the sandblasting push guard of mating, imaknockov a strong ominous darkness the FC, you can see, they look like you have a sentinel of purpose on both sides of the crown.Screw the bezel will be replaced by Mickey titanium nail set. To be honest, but my intention activities that the GP Bezeruneji the theme has been quite limited, to screw the bezel has a white factory representatives with nice luster, they have been compared to now .

Please sign in to leave a comment.